This Privacy Policy agreement was last updated: 6th May 2024.  

Cloud Counselage Private Limited (“Company”) values your privacy. In this Privacy Policy (“Policy”), we describe the information that we collect about you when you visit the Company’s website “dolphintank.in” (“Website”), and how we use and disclose that information. 

If you have any questions or comments about the Privacy Policy, please contact us at info@dolphintank.in. This Policy is incorporated into and is subject to the Website’s Terms of Use, which can be accessed at https://dolphintank.in/. Your use of the Website and any personal information you provide on the Website remains subject to the terms of the Policy and Website’s Terms of Use. 

In terms of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, any grievance or complaint may be intimated to Harshada Topale, Director, who may be reached at 91 Springboard, Godrej & Boyce Industry Estate, Gate No. 2, Plant No. 6, Opp. Vikhroli Bus Depot, Vikhroli - West, Mumbai – 400079 or by email at “info@dolphintank.in”. The complaint shall be redressed within a period of 15 (fifteen) days. 

 1. Collection of Your Personal Information

COLLECTION OF PERSONAL INFORMATION 

“Personal Information” is defined to include information that whether on its own or in combination with other information may be used to readily identify or contact you such as: name, email address, phone number etc.  

At the time of using the Website and filling up the signup and application form, we collect Personal Information which includes, but is not limited to the name, email address, phone number etc. Certain specific information may also be captured on the filling of the signup/application form by the user, which includes the resume of the user, LinkedIn profile of the user, the location of the user, as well as some descriptive information such as essays, short quiz etc. Such information gathered shall be utilized to ensure greater customer satisfaction, for responding to your queries, improving our website, sending promotional emails, and to comply with legal obligations.   

COLLECTION OF AUTOMATIC INFORMATION, USE OF COOKIES AND OTHER TRACKING DEVICES 

We and our third-party service providers, which include ad networks, use cookies and other tracking technologies to collect information about your use of the Website, such as your browser type and version, mailing address, operating system, your access date and time, your page views, your IP address. We also track how much time you spent on pages when you visit the Website. We use this information (including the information collected by our third-party service providers) for website analytics, to assist us in determining relevant content and advertising, to provide social media features, and as otherwise described in this policy.  

Cookies: We and our third-party service providers collect information from you by using cookies. A cookie is a small file stored on user’s computer hard drive containing information about the user. The cookie helps us analyse web traffic or informs you about your use of a particular website. Cookies allow web applications to respond to you as an individual, tailoring its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. When you visit the Website, we may send one or more cookies (i.e., a small text file containing a string of alphanumeric characters) to your computer that identifies your browser. 

Some of these cookies may be connected to third-party companies or websites. The terms of use of such cookies are governed by this Policy and the privacy policy of the relevant third-party company or website. For example, Google measures the performance of advertisements by placing cookies on your computer when you click on ads. If you visit the Website when you have such cookies on your computer, we and Google will be able to tell that you saw the ad delivered by Google. The terms of use of these cookies are governed by this Policy and Google’s Privacy Policy. 

Disabling Cookies: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies, you may be prevented from taking full advantage of the Website because it may not function properly if the ability to accept cookies is disabled. 

2. How the Company Uses the Information We Collect

HOW PERSONAL INFORMATION IS USED 

We collect your personal information; and aggregate information about the use of the Website to better understand your needs and to provide you with a better experience. Specifically, we may use your personal information for any of the following reasons: 

To provide our services to you, including registering you for our services, verifying your identity and authority to use our services, and to otherwise enable you to use the Website; 

For customer support and to respond to your inquiries; 

To improve and maintain the Website; 

To improve and maintain the Website (for example, we track information entered through the “Search” function; this helps us determine which areas of the Website users like best and areas that we may want to enhance; we also will use for trouble-shooting purposes, where applicable); 

To periodically send promotional emails to the email address you provide regarding new services or other information that we think you may find interesting/relevant; 

To contact you via email, telephone, facsimile or mail, or, where requested, by text message, messaging apps to deliver certain services or information you have requested; 

For the Company’s market research purposes, including, but not limited to, the customization of the Website according to your interests; 

We may use your demographic information (i.e., age, and other various data) to more effectively facilitate the promotion of our services to appropriate target audiences and for other research and analytical purposes; 

To resolve disputes, to protect ourselves and other users of the Website, and to enforce our Terms of Use; 

We may combine aggregate data with the personal information we collect about you. 

From time to time, the Company may use personal information for new and unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change regarding information previously collected, the Company shall make reasonable efforts to provide notice and obtain consent of any such uses as may be required by law. 

It is further clarified that you providing Personal Information on the Website shall be deemed to be your consent to be contacted for the purposes mentioned above, (i) on the mobile number shared by you even if you are registered with the National Customer Preference Register (NCPR) and have opted out of receiving promotional calls and messages and (ii) by way of SMS or email notifications or messages in any other electronic form.

3. Electronic Newsletters, Invitations, Polls and Surveys

At our sole discretion, the Company may offer any of the following free services, which you may select to use or receive at your option. Certain of the following services may require you to provide additional personal information as detailed below: 

ELECTRONIC NEWSLETTERS 

We may offer a free electronic newsletter to users. We will gather the email addresses of users who use the Website for the newsletter mailing list. Users may remove themselves from this mailing list by opting out of receiving newsletters by following the link provided in each newsletter that points users to a subscription management page where the user can unsubscribe from receiving newsletters. 

 

POLLING 

We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues, services, and/or the Website. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. We may use a system to “tag” users after they have voted, so they can vote only once on a particular question. This tag does not correlated with information about individual users. 

  

SURVEYS 

We may conduct user surveys from time to time to better target our product and services to our Website users. We will not share individual responses from these surveys with any third party. We will share aggregate data with third party service providers, partners, and other third parties. We also will post aggregate data containing survey responses on the Website; that data may be viewed and downloaded by other users of the Website. 

 

SECURITY 

We employ procedural and technological security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure. The Company may use encryption, passwords, and physical security measures to help protect your Personal Information against unauthorized access and disclosure. No security measures, however, are 100% complete. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected and used by others. The Company is not responsible for the unauthorized use of your information. 

 

4. DISCLOSURE 

We may share the information that we collect about you, including your personal information, as follows: 

INFORMATION DISCLOSED TO PROTECT US AND OTHERS 

We may disclose your information including Personal Information if: (i) the Company reasonably believes that disclosure is necessary in order to comply with a legal process (such as a court order, search warrant, etc.) or other legal requirement of any governmental authority, (ii) disclosure would potentially mitigate our liability in an actual or potential lawsuit, (iii) reasonably necessary to enforce this Privacy Policy, our Terms of Use etc. (iv) disclosure is intended to help investigate or prevent unauthorized transactions or other illegal activities, or (v) necessary or appropriate to protect our rights or property, or the rights or property of any person or entity. 

 

INFORMATION DISCLOSED TO THIRD PARTY SERVICE PROVIDERS AND BUSINESS PARTNERS 

We may contract with various third parties for the provision and maintenance of the Website and our business operations, and the Company may need to share your personal information and data generated by cookies and aggregate information (collectively, “information”) with these vendors and service agencies. The third parties will not receive any right to use your Personal Information beyond what is necessary to perform its obligations to provide the services to you.  

 

INFORMATION DISCLOSED TO LAW ENFORCEMENT OR GOVERNMENT OFFICIALS UNDER APPLICABLE LAW 

We will disclose your information, including, without limitation, your name, city, state, telephone number, email address, user ID history, to law enforcement or other government officials if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority. 

 

IN THE EVENT OF A CHANGE OF CONTROL OR BANKRUPTCY 

In the event that the Company undergoes a change in control, including, without limitation, a merger or sale of all or substantially all of the Company’s assets to which the Website relates or other corporate reorganization in which the Company participates, and is thus merged with or acquired by a third-party entity (a “Successor”), the Company hereby reserves the right to transfer the information we have collected from the users of the Website to such Successor. 

In addition, in the event of the Company’s bankruptcy, reorganization, receivership, or assignment for the benefit of creditors, or the application or laws or equitable principles affecting creditors’ rights generally, the Company may not be able to control how your information is transferred, used, or treated and reserves the right to transfer the information we have collected from the users of the Website to non-affiliated third parties in such event. 

 5. What Choices Do I Have Regarding Use of My Personal Information?

We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your Account or any services you have requested or received from us. 

 6. Privacy Policy Updates

THIS POLICY IS CURRENT AS OF THE EFFECTIVE DATE SET FORTH ABOVE. THE COMPANY MAY, IN ITS SOLE AND ABSOLUTE DISCRETION, CHANGE THIS POLICY FROM TIME TO TIME BY UPDATING THIS DOCUMENT. THE COMPANY WILL POST ITS UPDATED POLICY ON THIS PAGE. THE COMPANY ENCOURAGES YOU TO REVIEW THIS POLICY REGULARLY FOR ANY CHANGES. YOUR CONTINUED PROVISION OF PERSONAL INFORMATION TO US WILL BE SUBJECT TO THE TERMS OF THE THEN-CURRENT POLICY.